Monitoring and Event Management
A managed service that receives, analyzes, and responds to status messages sent by an ATM. Through this service, Diebold Nixdorf proactively identifies and resolves downtime failures and helps to increase equipment availability. Access to the monitoring portal can be found at eServices Portal
Electronic Journal Retrieval
A managed service that provides a simple, efficient way to remotely manage ATM screen advertising, EDC retrieval, and coupon distribution on an ATM network.
Security Core
A managed service that provides remote firewall and anti-virus management at the ATM. Through this service, ATM security is enhanced by having the latest anti-virus defitions automatically deployed to the ATM as well being able to remotely deploy any necessary modifications to the ATM firewall rules.
Software Deployment
A managed service that remotely deploys Microsoft security patches to Diebold Nixdorf ATMs running Windows XP Pro Operating System. Patches are sent approximately every 30 days and an email notification is sent prior to the patches being sent to your terminals.
